- Shipping is charged at a flat rate of $5 for all orders within Singapore.
- We strive to ensure your order are shipped within 2-3 working days.
- For international orders, please contact us for shipping rates.
Returns
All our items are checked thoroughly before shipping. However, if you have received a wrong or defective product, pls contact us.
Here is our exchange & return policy:
- The original receipt and photos of manufacturing defect has to be sent to [email protected] within 7 days of receiving the order, and we will assess on a case-by-case basis.
- Items that have markings due to natural characteristics of wood will not be eligible for return or exchange.
- We only provide a 1-to-1 exchange of the same item. No monetary refunds or store credits will be provided.
- Items damaged during the process of shipping will not be covered or eligible for a 1-1 exchange.
- Items sold at discount or sale will not be eligible for returns or exchanges.
- All delivery fees and shipping will be borne by the customer.
- We reserve the right to reject any item(s) that do not meet the requirement of our return policy.